Privacy Policy
Effective Date: August 15, 2026
Welcome to Guurkaal (“Guurkaal,” “we,” “us,” or “our”). Guurkaal is a dating and matrimonial platform designed to help members of the Somali community connect, communicate, and build meaningful relationships.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, mobile application, and related services (collectively, the “Service”).
By using Guurkaal, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use Guurkaal, we may collect the following categories of information.
### A. Information You Provide
When you create an account or use our services, you may provide information such as:
* Full name or display name
* Email address
* Phone number
* Date of birth or age
* Gender
* Country, city, or general location
* Profile photograph
* Personal biography and description
* Marital status
* Education and occupation
* Languages
* Relationship or marriage preferences
* Interests and hobbies
* Information you choose to include in your profile
* Messages and communications you send through Guurkaal
* Information submitted when contacting customer support
You should only provide information that you are comfortable sharing through the Service.
B. Information Collected Automatically
When you access Guurkaal, we may automatically collect certain technical information, including:
* IP address
* Browser type and version
* Device type
* Operating system
* Language and regional settings
* Pages or features you access
* Date and time of access
* Referring website or page
* Basic usage and diagnostic information
We may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, and understand how our Service is used.
2. How We Use Your Information
We may use information we collect to:
* Create and manage your Guurkaal account
* Create and display your dating or matrimonial profile
* Help you discover other members
* Provide matching, search, and communication features
* Allow members to communicate with each other
* Personalize your experience
* Operate, maintain, and improve Guurkaal
* Respond to questions and customer-support requests
* Detect, investigate, and prevent fraud, abuse, spam, and unauthorized activity
* Protect the security of our members and Service
* Enforce our Terms of Service and other policies
* Send important service-related communications
* Comply with applicable legal obligations
* Analyze usage and improve our products and features
We will not use your information for purposes materially different from those described in this Privacy Policy without appropriate notice where required.
3. Your Profile and Information Shared With Other Members
Guurkaal is a social and matrimonial platform. Information that you choose to place on your public or member-visible profile may be visible to other Guurkaal members.
For example, information such as your:
* Name or display name
* Photograph
* Age
* Location or country
* Biography
* Interests
* Education or occupation
* Marriage preferences
may be visible to other users depending on your account and privacy settings.
**Please think carefully before posting personal information.**
Do not publish information such as your home address, passwords, financial information, identity-document numbers, or other information that you do not want other members to see.
4. Messages and Communications
If Guurkaal provides private messaging or communication features, messages and related information may be processed and stored as necessary to provide the service, maintain security, investigate abuse, enforce our policies, and comply with legal obligations.
You should not assume that communications through an online service are completely private.
If you receive suspicious, threatening, abusive, or fraudulent messages, you should report the account to Guurkaal.
5. Location Information
Guurkaal may process general location information that you provide, such as your country or city, to help with profile discovery and matching.
Unless specifically stated otherwise, Guurkaal does not intend to publicly display your precise physical location.
You should avoid publishing your exact home, workplace, or other sensitive location information in your profile or messages.
6. Photos and User Content
When you upload photographs, descriptions, messages, or other content to Guurkaal, you grant Guurkaal the permissions reasonably necessary to store, display, process, and provide that content as part of the Service.
You remain responsible for the content you upload.
You must not upload content that:
* Violates another person's privacy
* Impersonates another person
* Is fraudulent or misleading
* Is abusive, threatening, or harassing
* Is illegal
* Contains unauthorized personal information
* Violates the rights of another person
* Violates Guurkaal's Terms of Service
7. Information About Other People
You must not upload or submit another person's personal information without having a lawful reason and appropriate permission to do so.
This is particularly important for photographs, phone numbers, private conversations, identity documents, and other sensitive information.
8. How We Share Information
We may share information in limited circumstances, including:
With Other Guurkaal Members
Information that you voluntarily place on your member profile may be displayed to other users according to the Service's functionality and your settings.
With Service Providers
We may use trusted third-party service providers to help operate Guurkaal, such as providers of:
* Hosting and cloud infrastructure
* Database services
* Email delivery
* SMS or communications
* Analytics
* Security and fraud prevention
* Technical support
* Payment processing, where applicable
These providers may process information only as reasonably necessary to provide services to Guurkaal.
For Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
* Comply with applicable law or legal process
* Respond to lawful requests from authorities
* Protect the rights, property, or safety of Guurkaal, our members, or others
* Investigate fraud, abuse, or security incidents
* Enforce our Terms of Service or other policies
Business Transfers
If Guurkaal is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
9. We Do Not Sell Your Personal Information
Guurkaal does not intend to sell members' personal information to third parties for money.
We may use service providers and technologies that process information on our behalf as described in this Privacy Policy.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, application, database, or internet transmission can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should never share your password with another person.
If you believe your account has been compromised, contact Guurkaal as soon as possible.
11. Account and Password Security
You are responsible for maintaining the confidentiality of your login information.
You should:
* Use a strong and unique password
* Avoid sharing your password
* Log out when using a shared device
* Notify us if you suspect unauthorized access
Guurkaal will not normally ask you to provide your password through an unsolicited email or message.
12. Children's Privacy
Guurkaal is intended for adults seeking dating, relationships, or marriage.
The Service is not intended for children or anyone below the minimum legal age required to use dating services in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has created an account or provided personal information to Guurkaal, please contact us so that we can investigate and take appropriate action.
13. Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
* Access information we hold about you
* Request correction of inaccurate information
* Request deletion of your account or certain information
* Request a copy of certain personal information
* Object to or restrict certain processing
* Withdraw consent where processing is based on consent
* Manage certain communications or notifications
Some information may need to be retained where required by law, necessary to prevent fraud or abuse, or reasonably necessary for legitimate business purposes.
To request assistance with your personal information, contact us using the contact information provided below.
## 14. Deleting Your Account
You may request deletion of your Guurkaal account, subject to applicable legal and operational requirements.
When an account is deleted, we may remove or anonymize associated information within a reasonable period.
Some information may remain temporarily in backups or may be retained when necessary for legal compliance, security, fraud prevention, dispute resolution, or enforcement of our policies.
15. Data Retention
We retain personal information for as long as reasonably necessary to:
* Provide the Service
* Maintain your account
* Meet legal and regulatory requirements
* Resolve disputes
* Prevent fraud and abuse
* Enforce agreements
* Protect the security of our Service and members
The specific retention period may vary depending on the type of information and the reason it was collected.
## 16. Cookies and Similar Technologies
Guurkaal may use cookies and similar technologies to:
* Keep users signed in
* Maintain sessions
* Remember preferences
* Improve website functionality
* Understand how users interact with the Service
* Improve security
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of Guurkaal.
## 17. Third-Party Services and Links
Guurkaal may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
## 18. International Data Transfers
Depending on the location of our hosting providers, service providers, or operations, your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures concerning international transfers of personal information.
## 19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Guurkaal, technology, legal requirements, or our privacy practices.
When we make significant changes, we may provide notice through the Service or other appropriate means.
The updated Privacy Policy will include a new effective date.
We encourage you to review this page periodically.
## 20. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Guurkaal through the contact information provided on our website.
Website: Guurkaal.com
Service: Guurkaal — Somali Dating & Matrimonial Platform
Privacy inquiries: Please use the contact/support information available through the Guurkaal website.
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### Important Safety Reminder for Members
Guurkaal is designed to help people meet and build relationships, but online interactions involve risks.
Never send money to someone you have met online simply because they ask for financial assistance. Be cautious when sharing personal information, identity documents, financial details, passwords, or precise location information.
If someone behaves suspiciously, attempts to scam you, threatens you, or violates Guurkaal's rules, use the available reporting tools or contact Guurkaal support.
Your safety and privacy matter to us