At Guurkaal, we respect your right to control your personal data. In compliance with Google Play's User Data & Account Deletion policies, you can request the permanent deletion of your account and all associated personal information at any time using either of the methods below.
Option 1: Delete Directly Inside the Guurkaal App (Instant)
If you have the Guurkaal mobile application installed on your Android device:
- Open the Guurkaal app.
- Tap on your Account / Profile tab in the bottom navigation.
- Tap Settings ().
- Scroll to the bottom and select "Delete Account".
- Confirm your request. Your profile, photos, and match data will be immediately and permanently deleted.
Option 2: Request Deletion via Web Form (Without App)
If you have uninstalled the app or cannot log in, submit your registered phone number below to initiate account removal:
What Data is Deleted vs. Retained?
| Data Category | Action Taken | Retention Period |
|---|---|---|
| Profile & Biography (Name, Age, Bio, Details) | Permanently Deleted | Immediately upon confirmation |
| Uploaded Photos & Media | Permanently Erased from Storage | Immediately upon confirmation |
| Messages, Matches & Call Logs | Permanently Deleted | Immediately upon confirmation |
| Payment & Donation Transactions | Anonymized / Retained for Tax Audit | As required by statutory financial regulations |
Assistance: You can also email our support team directly at info@guurkaal.com with your phone number and the subject line "Account Deletion Request". Requests are processed within 24 to 48 hours.